Privacy Policy

1. Introduction & Our Independent Role

Nicotech N Design LLC, operating under the brand name Netvora by Nicotech N Design ("Netvora", "we", "us", or "our"), values and respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://netvora.nicotechndesign.com or interact with our service availability comparison tools and concierge telephone services.

Important Disclosure: Netvora is an independent telecommunications sales and marketing company. We assist consumers and businesses in comparing and ordering high-speed internet, 5G wireless, cable television, and smart home security services through participating authorized dealer and master distributor channels (such as XYZies). Netvora is not itself a telecommunications carrier, internet service provider, or home-security company.

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2. Information We Collect

We may collect personal information that you voluntarily provide to us when you request service availability checks, submit inquiries, or speak with our concierge specialists:

• Personal Contact Identifiers: Full legal name, physical installation street address, apartment/suite number, city, state, 5-digit ZIP code, email address, and direct telephone number.
• Service Preferences & Inquiry Details: Information regarding your current service provider, desired service type (e.g., home internet, business broadband, mobile bundles), estimated device usage, and preferred contact methods.
• Automated Technical & Analytics Data: When you access our website, our servers automatically record standard technical data, including your Internet Protocol (IP) address, browser type and version, device type, operating system, referring URL, pages viewed, and exact timestamps of interaction.

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3. How We Use Your Information

We use the information collected from you for the following legitimate business purposes:

• Service Availability Verification: To verify whether specific internet, wireless, TV, or home-security packages from participating providers (e.g., AT&T, Verizon, Spectrum, DIRECTV, T-Mobile, Xfinity) are available at your exact address.
• Customer Communications: To contact you via telephone calls, SMS text messages, or email in response to your explicit inquiry, to answer questions, and to assist in coordinating your service setup and order submission.
• Rebate & Incentive Processing: To register and verify your eligibility for any promotional retailer incentives, such as Visa Reward Cards or installation waivers, connected to your qualifying order.
• Site Optimization & Compliance: To analyze web traffic, improve our digital comparison interfaces, prevent fraud, and maintain compliance with state and federal legal obligations.

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4. Sharing of Information with Service Providers & Partners

We do not sell your personal contact information to third-party data brokers for their independent marketing purposes. We share your personal information strictly under the following limited circumstances:

• Participating Telecommunications Providers & Dealers: When you request to order or check specific availability for a service, we transmit your inquiry details to the selected participating carrier or its authorized master distribution network (such as XYZies) solely to fulfill your service verification and order setup.
• Administrative & Technology Vendors: We may share data with secure cloud hosting providers, email delivery services (such as FormSubmit.co), and customer relationship management tools that process data exclusively on our behalf under strict confidentiality obligations.
• Legal & Regulatory Requirements: We may disclose information if required to do so by law, court order, subpoena, or to protect our legal rights, property, or safety.

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5. Cookies, Analytics & Tracking Technologies

We use cookies, web beacons, and standard tracking tools to remember your preferences and analyze how visitors interact with our portal. For detailed information regarding our use of cookies and instructions on how to customize or disable tracking, please review our comprehensive Cookie Policy.

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6. Telephone & SMS Communications (TCPA Compliance)

By checking our express written consent box when submitting an inquiry form, you authorize Netvora and our representatives to contact you at the telephone number provided using live phone calls, automated dialing systems, artificial or prerecorded voice messages, and SMS text messages regarding your service inquiry. Consent is not a condition of purchasing any good or service. You may opt out of SMS messages at any time by replying STOP to any text message you receive from us. To opt out of telephone calls, please visit our Do Not Call / Opt Out Request Page.

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7. Data Security & Retention

We implement standard physical, technical, and administrative security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We retain your inquiry records for only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and tax accounting requirements.

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8. Your Privacy Rights

Depending on your state of residence (such as California, Texas, Virginia, or Colorado), you may have the right to request access to the specific pieces of personal information we have collected about you, request correction of inaccurate data, or request deletion of your personal records from our active databases. To exercise any of these rights, please contact us via email at info@nicotechndesign.com.

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9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at: